Modern businesses employ software to streamline processes, improve production and engage customers. It is social, agile and global, and focuses on customer satisfaction. Innovation is the key to this kind of business, and collaboration is the key to it.
Modern business software ranges from accounting programs for home use to offices suites, e-commerce platforms and tools for managing projects. Advanced analytics, for instance allows an online retailer to monitor consumer behavior and offer personalised suggestions. This can give an edge in the market.
In the early days several companies created their own systems. They did this to cut costs and reduce the chance of errors. As computers advanced, it became less expensive to purchase commercial off-the-shelf (COBOL) programs and install them on individual desktop computers or servers. This enabled businesses to improve their accuracy in data and boost productivity.
Using commercial software programs can save businesses money, time and resources. Computer programs can also provide greater security and meet industry regulations. This helps avoid legal issues and safeguard sensitive information from cyber threats. The software must be scalable to ensure that it grows with the business. It must, for instance include features such as multifactor authentication and encryption of data as well as be compliant to industry standards and best practices.